SHIPPING & DELIVERY

Operating Hours: Normal Business Days Only (Excludes Public Holidays)

Standard Delivery

All items except Bulk items

Orders under $99 $7.00

Orders $99 & above FREE

In-House Bulk Delivery

Weight over 30kg or size exceeds 1m²

Lift Landing Floors $100.00

Non-Lift Landing (Max 1 floor) Up to $200

How Your Order Ships

Standard

Single Store Order

Items ordered are fulfilled from a single retail location.

1 to 2 business days
Consolidation

Multiple Stores / Chinatown

Items span across multiple stores or from our Chinatown store.

Sent to HQ first • May takes up to 5 business days
Note for High-Value Items: We strongly encourage self-collection for high-value purchases. If delivery is selected, processing and transit times may take longer than usual to ensure maximum security.
Note for Our Courier Service: We dispatch all orders promptly on our end, but please note that our courier partner handles final deliveries. Because of this, actual transit times and unexpected logistics delays are beyond our direct control. We appreciate your kind patience!